Our powerful platform manages everything from: member eligibility, trips, providers (both commercial and IDP), schedules, provider credentialing, reporting, and provider payments. Our platform also allows us to greatly optimize trip distribution management of network providers, as well as monitor, control and coordinate service in real-time to ensure the highest possible quality.
Medicaride’s platform and real-time controls enable us to manage a supply system of what we refer to as a “Virtual Fleet.” Our Virtual Fleet can scale up and down to meet changes in demand—within minutes—using our platform’s powerful predictive analytics to constantly understand demand patterns; it’s how we manage to keep member grievances at an all-time low. Our operations team monitors supply levels in all areas to ensure the right type and amount of supply is always available, with a car always around the corner from where it’s needed.
Our easy-to-use Driver-Provider App (iPhone- and Android-compatible) allows users to accept and manage trips, send communications to members, receive special trip instructions, and upload important documentation and credentials to ensure every member’s unique needs are met and compliance is adhered to.